Omniscient
Support
Give your agents a single source of truth. Unify Zendesk, Slack, and Notion into one queryable brain that instantly surfaces exact, cited answers.
The Support Knowledge Crisis
When agents can't find the truth, customers suffer.
Search Fatigue
Agents waste 20% of their time looking for the right doc across Zendesk, Confluence, Google Drive, and Slack.
Outdated Answers
Linking a customer to a deprecated policy or an old pricing tier causes immense frustration and churn.
Slow Onboarding
New agents take months to learn where information lives and who to ask, drastically increasing time-to-value.
The Knowledge Graph
We map the relationships between your policies, products, and people.
Instant, Cited Answers
WUF.AI indexes everything. When an agent asks a question, we provide the answer with exact citations linking back to the source paragraph in Slack, Jira, or Confluence.
- Index Intercom & ZendeskUnify your public help center with your internal knowledge base.
- Search Slack ThreadsUnlock the tribal knowledge buried in #support-escalations.
- Auto-Draft RepliesGenerate customer-ready responses based strictly on approved policy.
Enterprise plans are non-refundable per the MSA, unless there is a documented breach of SLA exceeding 48 hours. However, per the latest guidance from the VP of Sales, you may offer a 1-month credit to prevent churn.
Architectural Impact
How WUF.AI transforms support operations.
Detect Policy Drift
When internal policies change, public documentation often lags behind. WUF.AI detects these contradictions and can automatically patch your Zendesk articles.
- Monitor Internal WikisWatch Notion, Confluence, and Google Docs for policy updates.
- Bi-Directional PatchingPush corrections directly to your public help center via API.
Unified Support Stack
Support FAQ
Does this work with Zendesk Guide?
Yes. WUF.AI can index your public help center and cross-reference it against internal documentation to find gaps or contradictions.
Can it update macros automatically?
WUF.AI can propose updates to macros when it detects they are outdated. You can set policies to auto-approve or require human review.
Is my data private?
Absolutely. We use strict ABAC (Attribute-Based Access Control) to ensure agents only see answers derived from documents they have permission to view.
Empower Your Agents.
Give your support team the definitive source of truth and watch resolution times plummet.